FAQ
Shopping & Returns
What types of items do you sell?
We offer a curated selection of books for adults, children, and teens, as well as unique gifts, jewelry, accessories, puzzles, stationery, holiday ornaments, crafting kits, and more. Our inventory is thoughtfully sourced, featuring primarily small businesses and often underrepresented authors.
Do you buy or accept donations of used books?
No, we do not accept used books.
We encourage folks with books to donate to support our neighbor Underdog Bookstore up the street on Myrtle Avenue. Donations can also be made to the Friends of the Monrovia Public Library.
What is your return policy?
Books are non-refundable and non-returnable but may be exchanged if brought back in original condition with a receipt within 30 days. Non-book items may qualify for return or exchange depending on their condition. All returns and exchanges must be made in person.
Can I make a purchase online?
Yes! Purchases can be made online, but items must be picked up in-store.
Do you offer shipping?
No, we do not offer shipping at this time. All orders must be picked up in-store.
Do you offer gift wrapping?
Yes! We sell gift wrapping (bags, wrapping paper, etc.) and offer gift wrapping service for a small fee in-store.
Do you offer gift cards?
Yes, gift cards are available for purchase in-store or online in any amount.
Books & Inventory
Can I special order a book that isn’t in stock?
Absolutely! Visit us in-store or fill out our online Book Purchase Request form, and we’ll do our best to order the book for you.
Can I request a specific item for your store to stock?
We love suggestions! Let us know what you’re looking for, and we’ll consider adding it to our inventory. Please keep in mind, our brand is whimsical, feminine, and elevated, and we prioritize goods by female- or minority-owned businesses that evoke creativity and beauty.
I'm a creator/artist/handicrafter. Will you sell my goods?
We love working with local creators, artists, and handicrafters that align with our brand! Fill out our Vendor Application form, and we'll be in touch.
Please note that submitting an application does not guarantee inclusion in our collection. Space is limited, and our selection process depends on how well your products and brand align with Black Cat Fables, along with a myriad of other factors that influence our inventory choices. While we may not be able to accept every vendor that applies, we sincerely appreciate your interest and encourage you to apply!
Due to the high volume of applications we receive, we are unable to respond to submissions that are not selected. Thank you for your understanding and support!
Store Experience
What are your store hours?
- Monday: Closed
- Tuesday-Thursday: 10am-5pm
- Friday: 10am-8pm
- Saturday: 10am-4pm
- Sunday: 11am-4pm
What's upstairs?
Our decorative stairs are for looks, but the upstairs area is a staff work area and storage space. You won’t find customer access up there, but we’re always happy to help you find whatever you need on the main floor!
Is your store accessible under the ADA (Americans with Disabilities Act)?
Yes, we are committed to providing an inclusive and accessible experience for all our customers. If you have any accessibility questions or needs, please don’t hesitate to reach out to our staff—we’re here to help!
Is there a public restroom available?
Yes, we have a public restroom available for customer use in-store.
Are pets allowed in the store?
Well-behaved pets on a leash are welcome until our café opens! After that, only service animals will be allowed.
Is Wi-Fi available in the store?
Yes! Wi-Fi is available with a purchase. The network and password can be found on your receipt.
Events & Programs
What types of events do you host?
We host book signings, crafting workshops, author talks, book clubs, and seasonal events like holiday sing-alongs. Check our Workshops, Book Clubs, and Special Events pages, or follow us on social media for upcoming events!
Can I reserve a spot in workshops or events?
Yes, we encourage reservations as spots fill quickly. Visit our Workshops page to review our upcoming offerings and reserve your spot.
What is your book club like?
Our book club, Purrs & Pages, meets twice per month, featuring a different book per meeting. It’s casual, welcoming, and open to everyone — even if you haven’t finished the book! Sign up for meeting details and exclusive discounts on book club picks.
Café
When will the café open?
We’re excited that with our recent approval from the appropriate regulatory agencies, we are working hard to open our café by early 2025! Stay tuned for updates on our social channels and in-store announcements.
What kind of coffee and drinks will you offer?
Our café will feature a selection of high-quality, ethically-sourced, and locally roasted coffee, teas, and a small selection of specialty beverages to enjoy while you shop or relax. More information coming soon about our roaster!
Will there be food available in the café?
Yes! We plan to offer a curated selection of packaged snacks to complement your coffee experience.
Will pets be allowed in the café?
Only service animals will be allowed in the café once it opens. We appreciate your understanding as we create an inclusive and welcoming environment for everyone.
Can I reserve seating in the café for events or groups?
Our store is a cozy space, so for large groups and special events, please contact our staff in advance to discuss availability and options. We’re here to make your experience memorable!
Do you offer outdoor seating?
Once the café opens, we will have a small outdoor seating area in the alley outside the store.